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Birdeye Reviews & Pricing

$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a roofing business.

Pricing

$299-449/mo per location

What it does well

  • Strongest real search interest of any vendor in this category by a wide margin
  • Well known, broad feature set

Where it falls short

  • 108 BBB complaints in 3 years
  • 90-day written-notice auto-renewal lock
  • Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot

Fit for roofing businesses

Roofing is unusually exposed to storm-chaser scams, fly-by-night contractors who appear after a storm, collect deposits and disappear, which both hurts legitimate local roofers' credibility by association and makes review authenticity matter more here than in any other vertical in this network. Review software that verifies a real completed job before soliciting a review, and that surfaces licensing/insurance proof alongside reviews, directly counters this, the single most differentiated angle of the 10 verticals.

Alternatives

Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.

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